New Phones Still Sold With Old Versions of Android

Many Android customers are discovering that their new smartphones do not have the latest version of Google's mobile operating system. Despite state-of-the art hardware and design, many new Android phones are shipped with older versions of the firmware, cutting off consumers' access to newer features and apps that require the most recent versions.

Adding to the confusion is the fact that carriers and handset manufacturers rarely explain which version of the OS their phones have, or what that means.